EU consumers: legal 14-day right of withdrawal from the day after you receive the goods. Submit your request through the return form on our store. Do not ship anything until we confirm your request and send instructions.
EU · 14 days
Right of withdrawal for EU consumers. No reason required. Non-EU: sales final (except defect or our error).
Wait for confirmation
Do not ship until we confirm your request and send return instructions.
Unused only
Custom, heat-molded, blade-mounted, or used items are not eligible for withdrawal.
Brief summary: unused, original packaging/tags; you pay return shipping (unless defect or our error). Size exchanges (swapping for a different size): you pay a flat shipping fee of €10 within the Netherlands, or €20 outside the Netherlands within Europe.Full taxes, shipping & return policyShort Track Equipment · After you submit, a printable packing slip with your RMA number will appear. Do not ship until we approve the request. If you don't hear from us within 48 hours, please email [email protected].
Return and exchange requests are handled through the form on our store. After you submit, a printable packing slip with your RMA number appears. Do not ship anything until we confirm your request.
Open the return form